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ServiceNow Training
SK, LLC provides services in complete Software Development Life Cycle (SDLC) starting from requirement gathering, analysis as per client need, the design, technical documentation, coding, testing and ongoing support. SK has a team of subject knowledge experts working in the industry with trending technical skills like Service now, Selenium, QA, Tableau, Power BI and Industry standards like ITIL setup knowledge. We partner with companies and individuals to address their unique needs, providing training and coaching that helps everyone to achieve their career goals.
Course Prerequisites
About Course
Tech Trainees is the ultimate choice for ServiceNow training in USA, as we believe in the combination of technical knowledge and practical skills. We have completed more than 200 training courses and provide 100% placement assistance to our students.
It is an integral part of the IT industry and is generally used in the IT industry as the forefront of Platform-as-a-service (PaaS) solutions. It has the capability to transform the IT enterprise due to its low amount o configuration and greater benefits.
Thanks to ServiceNow, the modern enterprise can now operate faster and more scalable than before, leading to greater sales. To enjoy the many benefits of a ServiceNow course certification, you should a good-quality training institute immediately for a course certification and brighten your future.
Curriculum
53 Lessons
Introduction to ITSM
Incident Management
Problem Management and change management.
Service Request Management
SLA’s and OLA’s
Tool Introduction
Releases
Explore lists and Forms.
Form Layouts and List layouts
Adding Users to Groups
Granting Roles to Users
Introducing Applications and Modules
Creation of Tables and Modules
Creating tickets and raising Requests
Creating SLA’s
UI Policies, Notifications
Dictionary Entries and Overrides Data Policies
Data Policies
List Control and Form Layout
Exporting the Data from Service-Now
Update sets imports and exports.
Scheduling Jobs
Business Rules
Client Scripts
UI Actions
Script Includes
Bar Charts
Pie Charts
List Reports
Pivot Tables
Using scripting in Reporting
Scheduling Reports
Making Gauges
Loading Data of Different Formats
Using Data Sources
Using Transform Maps and Transform Scripts
Creating Workflows on different tables
Approvals using workflows.
Using Different Activities in workflows
Creating Flows by Using available actions
Introduction to Custom Actions
Automate the Process
Creating Catalog Items using Variables and variable sets
Creating Record Producers
Design the flow using Workflow.
Writing Catalog Client Scripts and Catalog UI Policies
Web Services: Direct Web Services
Transform Map Web Services
Scripted Web Services
Email Integration: Inbound Actions
Event Registry
Creating and Triggering Events
Real time Project Done by Students.