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Salesforce Administration
Are you looking to build a strong foundation in Salesforce and accelerate your career? Our Salesforce Administrator course is designed to provide hands-on training, real-world scenarios, and expert-led guidance to help you master the platform efficiently.
✅ Comprehensive Curriculum – Covers everything from Salesforce fundamentals to advanced admin functionalities.
✅ Hands-On Learning – Work on real-time projects and case studies to gain practical experience.
✅ Expert-Led Training – Learn from industry professionals with years of experience in Salesforce.
✅ Certification Support – Get guidance and resources to clear the Salesforce Administrator Certification (ADM-201).
✅ Flexible Learning – Self-paced modules and live sessions to fit your schedule.
✅ Career Growth – Enhance your job prospects with in-demand skills and placement support.
Course Prerequisites
About Course
The Salesforce Administrator course is designed to equip you with the essential skills and knowledge required to efficiently manage and configure Salesforce. This course covers the core administrative features of Salesforce, including user management, security, automation, data management, and reporting.
Whether you're a beginner or looking to enhance your Salesforce expertise, this course provides a step-by-step learning path with real-world applications to ensure you gain hands-on experience.
Curriculum
50 Lessons
Overview of cloud computing and Salesforce’s place in the ecosystem.
Understanding Salesforce's architecture, editions (Essentials, Professional,
Enterprise), and the user interface.Difference between Salesforce Lightning and Classic interfaces.
Company settings configuration (Fiscal year, business hours, holidays).
Locale settings (language, time zone, currency).
Managing multiple users and ensuring compliance with business rules.
User creation and management: setting up profiles, roles, and permission sets.
Security setup: sharing rules, organization-wide defaults, and field-level security.
Login policies, password policies, and IP restrictions for enhanced security.
Object creation and customization: creating custom objects, fields (text, number,
formula, lookup, master-detail).Creating relationships between objects (lookup, master-detail, many-to-many).
Field dependencies and record types for multiple business processes.
Data import/export using the Data Import Wizard and Data Loader.
Data validation rules and data integrity best practices.
Mass updating, transferring records, and duplicate management.
Automating business processes with workflows, approvals, and Process Builder.
Hands-on experience with Flows (declarative automation tool) to automate
complex business scenarios.Use of email templates, alerts, and outbound messages for notifications.
Creating basic and advanced reports (summary, matrix, joined reports).
Understanding report filters, cross-filters, and bucketing for data analysis.
Building dashboards with multiple components and dynamic filters for real-time
insights.Understanding Service Cloud: Cases, Knowledge Base, and managing customer
interactions.Configuring Case assignment rules, escalation rules, and setting up support
processes.Exploring the Salesforce AppExchange for pre-built apps and solutions.
Installing apps, configuring managed and unmanaged packages.
Managing changes between different Salesforce environments using change sets.
Best practices for testing and deploying changes in a Salesforce environment.